Shipping policy
At EverKlear Pool Supply, we provide transparent shipping options based on product size, weight, and handling requirements.
Free Shipping
Orders over $75 qualify for free standard shipping on most in-stock items. Orders under $75 will have shipping calculated at checkout.
Pool chemical orders qualify for free shipping on orders over $179. Orders below this amount will have shipping calculated at checkout. Some restricted items may be available for local pickup only.
Large & Freight Items
Certain products require special handling or freight delivery and are not eligible for free shipping. Shipping costs for these items will be shown at checkout.
Freight deliveries are curbside only.
Delivery & Inspection
Please inspect all shipments upon delivery.
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Note any visible damage with the carrier
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Report any issues within 24 hours
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Take photos of any damage
Prompt reporting helps ensure the best resolution.
Processing & Shipping Times
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Orders typically ship within 1–3 business days
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Orders ship Monday through Friday
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Tracking information will be provided once your order ships
Some items may ship separately from different warehouses.
Carrier & Delivery Notes
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Some items may require a signature upon delivery
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USPS delivery times are estimates and not guaranteed
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If tracking shows delivered, please allow 48–72 hours before contacting us
Shipping Limitations
We are unable to guarantee address changes once an order has shipped. Customers are responsible for providing accurate shipping information.
Once a package is marked as delivered, we are not responsible for lost or stolen items.
Delays
Shipping timelines are estimates and may be impacted by carrier delays, weather, or other factors outside our control.